1. Overview
These Terms and Conditions govern the use of GrowQuikr's lead generation services. By engaging GrowQuikr, you agree to these terms. GrowQuikr is operated by Lamneihao (Albert) Vaiphei, based in Guwahati, Assam, India.
2. Services
GrowQuikr provides B2B lead generation and appointment setting services on a pay-per-B.I.T-qualified-lead basis. A B.I.T-qualified lead is a prospect who has confirmed Budget, Interest and Timeline through direct outreach conducted by GrowQuikr on behalf of the client.
GrowQuikr's services are limited to lead generation and appointment setting. GrowQuikr does not guarantee deal closures, revenue generation or conversion of leads into paying customers. Closing is the sole responsibility of the client's sales team.
A billable lead is an appointment that meets every qualification criterion agreed in writing with the client under the GrowQuikr Quality Assurance Framework (GQAF), as set out in Section 4, and that is attended.
3. Setup Fee
A one-time, non-refundable setup fee of $650 USD is charged at the start of each new campaign. This fee covers ICP research, prospect list building, outreach sequence creation, infrastructure setup and onboarding.
Clients who provide access to their own outreach infrastructure (email domains, CRM, outreach tools) may be eligible to waive the setup fee. This is assessed on a case-by-case basis during the strategy call.
4. Qualification, Billability and Disputes
4.1 Qualification standard. Before outreach begins, GrowQuikr and the client agree in writing the criteria an appointment must meet. The core criteria are ICP fit, interest, budget signal, timeline signal, role of the contact, meeting agreement and attendance. Thresholds and any campaign-specific criteria are set per client in the Service Level Agreement (SLA).
4.2 Billability. An appointment is billable when every agreed criterion is met and the meeting is attended. GrowQuikr keeps an evidence record for each appointment.
4.3 Cancellations and no-shows. If the prospect does not attend or cancels, the appointment is not invoiced. If the meeting does not take place because the client cancels or does not attend, the appointment is billable.
4.4 No retroactive changes. Criteria cannot be added to appointments that have already been generated. A request for additional information or reporting does not create a new billing criterion.
4.5 Disputes. A client may dispute an appointment by identifying the appointment, stating which agreed criterion it believes was not met, and providing supporting evidence. The dispute must be raised within the window stated in the SLA, which will not exceed 24 hours after the scheduled meeting.
4.6 Review. GrowQuikr and the client review the dispute jointly against the agreed criteria and the evidence record. If an agreed criterion was not met, the appointment is non-billable. If the agreed criteria are evidenced, it remains billable.
4.7 Not valid grounds. An appointment does not become non-billable because the prospect chose another provider, the discovery call went poorly, the client assesses the chance of closing as low, the prospect did not purchase, or the client's sales team later judges the opportunity a weak fit.
5. Per-Lead Pricing
Per-lead fees range from $150 to $1,500 per qualified lead depending on target company size, region, designation and industry. The exact price is confirmed during the strategy call and documented in the Service Level Agreement (SLA). A lead is invoiced once it is billable under Section 4.
6. Cancellation Policy
- Before 90 days from campaign launch: The client may cancel at any time. The setup fee is non-refundable. Qualified leads delivered before cancellation remain invoiced.
- After 90 days from campaign launch: Either party may terminate the engagement with 30 days written notice. No penalties or exit fees apply.
7. Lead Exclusivity
All leads generated by GrowQuikr are exclusive to the client's campaign. GrowQuikr does not share, resell or reuse prospect lists or leads across multiple clients simultaneously.
8. Client Responsibilities
The client is responsible for responding to B.I.T-qualified leads promptly, attending scheduled meetings, and providing GrowQuikr with accurate ICP information. Failure to respond to leads within 48 hours does not entitle the client to credit or refund for those leads.
9. Intellectual Property
All outreach content, sequences and campaign assets created by GrowQuikr remain the intellectual property of GrowQuikr unless otherwise agreed in writing. Prospect lists generated during the campaign are provided to the client at the end of the SLA.
10. Confidentiality
Both parties agree to keep confidential all proprietary business information shared during the engagement. This includes client ICP data, pricing, campaign strategy and performance metrics.
11. Limitation of Liability
GrowQuikr's total liability to the client under any circumstances shall not exceed the total fees paid by the client in the 3 months preceding the claim. GrowQuikr is not liable for any indirect, consequential or loss-of-revenue claims.
12. Governing Law
These Terms are governed by the laws of India. Any disputes shall be resolved through arbitration in Guwahati, Assam, India.
13. Contact
For any questions regarding these Terms, contact us at partners@growquikr.com.